Investments in technologies will drive growth opportunities in organizations undergoing digital transformation. Key findings of the 2020 Frost & Sullivan Global Cloud User Survey include:
75% of respondents cite a need to rely more on data to improve business processes and decision-making, which presents an opportunity for providers to develop higher-touch managed data services that help businesses develop and execute their data strategies.
Businesses utilize data in various areas to analyze IT operations (44%), improve employee productivity (43%), reduce costs (41%), understand customers better (40%), manage operations technology (39%), and reduce errors (38%).
56% of businesses are experiencing solid and steady data growth of between 25% and 74% annually. For companies that use or adopt IoT technology initiatives, the rate of data growth will likely be in the 50% to 100% range.
A majority of respondents (65%) note that deploying an app across multiple IT environments is a crucial challenge; thus, providers should offer flexibility that best suits the needs of the application and the users that access it.
Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management is the latest addition to Frost & Sullivan’s Information and Communication Technology research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.
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