WHAT IS FACE RECOGNITION TECHNOLOGY?

Face Recognition is a biometric process that gadgets and machines use to identify people by their faces. Elements factored in face recognition include skin texture, individual attributes, bone structure, eye angles, facial language and so on. This means that a person can be recognised even when they wear health safety mask, sunglasses and head gear; as well as transformation due to ageing, plastic surgery or halloween disguise.

4 MAIN USES IN HOTELS:

 

1.Security and Access

Grant guests access to their hotel room, security areas. Identify troublesome guests, or guests who have previously been removed from the premises.

 

2.Customer Service – Avoid Queues

Facial recognition can allow employees to quickly identify guests, even before they check-in, and deliver more personalised greetings and a more tailored service. Face Recognition can reduce check-in times by as much as 70%, and lessens the dependence of manpower at concierge desks.

 

3.Payment Authorisation

Guests go to a kiosk, check out using facial recognition and confirm their payment with no need to interact with hotel employee.

 

4.Research and Information

Reading their expressions to ascertain their mood, or their facial features to ascertain their age or gender. Most impressively, this data can be gathered automatically, at any time of the day or night

ENHANCE YOUR MICE AND BUSINESS SECTOR WITH VISITOR ATTENDANCE, AND DESTINATION DATA COLLECTION

APPLICATION

-Traffic count and analysis of gender, age, repeat visit times

– Important Guests: Push VIP and repeat guest to experienced staff; recommend product and service

– Face driven payment: Connect face with guest spending transaction

– Business Travel is opening up. Enhance your MICE and Business sector with visitor attendance, and destination data collection

 

Contact:

Tel: 6482 2879

Email: saleshoga@hoga.com.sg

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